Audiobook Access Crisis: Libby Users Stunned by Amazon Exclusives

UPDATE: Audiobook fans using the Libby app are facing a frustrating reality as many popular titles remain unavailable due to Amazon’s exclusive rights. The Columbus Metropolitan Library has highlighted these challenges in a viral video, sparking outrage among users.

In a recent social media post that garnered over 50,000 likes, library Digital Buying Lead Cathy Mason explained the barriers libraries encounter when trying to procure audiobooks. “It’s crushing,” Mason stated in the 90-second clip. “They want to listen to an audiobook, sadly, the library cannot buy the audiobook of that because it’s an Amazon exclusive.”

Mason’s candid remarks reveal the stark reality faced by libraries. The Libby app, which allows users to borrow digital books and audiobooks, is significantly limited in its offerings due to Amazon’s ownership of Audible Exclusives.

Mason elaborated on the complex purchasing process for digital titles, noting that libraries often purchase multiple copies of popular books, but the exclusive contracts with Audible leave many titles inaccessible. “There’s no way around it,” she lamented. The library has limited options for acquiring these exclusive titles, forcing them to focus on other available content.

Recently, users took to social media to express their frustration. “Amazon exclusives shouldn’t exist,” one commenter declared. Another user emphasized their commitment to libraries, stating, “If Libby doesn’t have it, I’m not gonna read it. I’m not gonna pay double and give Amazon some money.”

Mason explained that publishers have imposed strict licensing rules, making it difficult for libraries to maintain a robust selection of audiobooks. “One model, I buy 10 copies and we keep it forever,” she said, contrasting it with options that limit checkouts. “It’s locked down,” she added regarding Audible’s exclusive contracts.

The frustration over this monopolization raises significant concerns among library users, with some suggesting that these practices could violate the Americans with Disabilities Act. “Audible Exclusives need to be challenged in court as an ADA violation,” one user argued.

The video and subsequent comments reflect a growing discontent regarding access to knowledge and digital content, especially as many rely on public libraries for their reading material. Support for Mason and the library system is evident, with many praising her transparency.

Libby is part of the OverDrive network, which also offers apps like Sora for children’s content and Kanopy for films. While some libraries provide access to Hoopla for a wider range of media, the challenges with Audible Exclusives remain a pressing issue for many library users.

As the conversation continues, patrons are encouraged to reach out to their local libraries for clarity on digital content availability and to advocate for greater access to audiobooks. The situation is developing, and library users are urged to stay informed about their options.